Refund, Billing and Cancellation Policy

Acubta offers a three (3) day free trial for eligible users.

• Access selected platform features.
• Use limited credits or AI functionality as defined by the plan.

• Unless cancelled before the end of the trial, your subscription will automatically convert to a paid plan.
• Your selected payment method will be charged.

You may cancel at any time before the trial ends to avoid charges. No charges will be applied if cancellation occurs within the trial period.

Acubta offers monthly recurring subscriptions and annual recurring subscriptions.

Each plan includes platform access, a defined number of credits, and feature-specific entitlements.

• Monthly plans are billed every 30 days.
• Annual plans are billed once per year.
• Billing occurs in advance.

All subscriptions automatically renew unless cancelled prior to the renewal date.

• Acubta reserves the right to modify subscription pricing.
• Acubta will provide reasonable notice before changes take effect.

• Credits are prepaid digital usage units.
• Credits are required for AI tools and premium services.
• Credits are not redeemable for cash.

• Credits are allocated upon subscription activation.
• Credits are allocated upon renewal of subscription.

• Credits do not roll over.
• Any unused credits expire at the end of the billing cycle.
• New credits are issued upon renewal.

• Credits are consumed based on AI chat usage.
• Credits are consumed based on content generation.
• Credits are consumed based on other metered features.
• Usage rates may change at any time.

• Users may purchase additional credit packs where applicable.
• Such credits are subject to the same rules.

All payments made to Acubta are non-refundable, unless required by applicable law.

• No refunds for partially used subscription periods.
• No refunds for unused time after cancellation.

• Credits are non-refundable once issued.
• Used credits are strictly non-refundable.
• Unused credits are non-refundable.

• No refunds apply to the free trial period.
• Charges incurred after trial conversion are non-refundable.

Refunds may be considered only in cases of duplicate billing or proven technical billing errors. Such refunds may be granted at Acubta’s sole discretion.

• Users may cancel at any time via account settings.

• Access continues until the end of the billing cycle.
• No further charges will occur.
• Credits expire at the end of the billing period.